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RT @Hyken: Customers who subscribe and consistently receive value from their subscription get used to the convenience. They see the process of changing vendors as creating friction and, as a result, they tend to stick around.


RT @Hyken: Customers who subscribe and consistently receive value from their subscription get used to the convenience. They see the process of changing vendors as creating friction and, as a result, they tend to stick around. http://twitter.com/kshahwork/status/1074650295404281859)

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